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Terms & Conditions

Safety, Security & Privacy

Secure Payments Transactions Powered By Paypal.

ProteinCo uses PayPal to secure your payment details for every transaction. PayPal is one of the worlds’ largest and most secure payment processors. With PayPal you can either use your existing PayPal account or pay without being a PayPal member. PayPal provides a secure 128bit encrypted SSL session to protect your privacy including credit card information. Credit card numbers are never seen by us, nor are they stored by our system. Once your payment has been validated, your data is destroyed by PayPal: this is why we ask for your payment card number again for each new order. This provides the highest possible level of security to make your online shopping experience safe and secure.

To learn more about the advantages of using PayPal, please visit

Secure Shopping Guarantee

ProteinCo uses the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure. The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with the utmost discretion and security. SSL technology encrypts your order information to protect it from being decoded by anyone other than ProteinCo.

Secure Mode

Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

The "http" in the web address will be replaced by "https".

When you enter secure mode, you will see a padlock in the lower right section of the browser window.

GeoTrust Secure - Safe, Secure Shopping

ProteinCo is tested and certified daily to pass the “GeoTrust Secure” Security Scan. To help address concerns about possible hacker access to your confidential data, and the safety of visiting this site, the "live" GeoTrust Secure mark appears only when this site passes the daily GeoTrust Secure tests.

ProteinCo is tested and certified daily by GeoTrust.

Conditions of use

By accessing and browsing this website, you accept without limitation or qualification the terms and conditions set forth herein. It is important that you read these terms and conditions. If you fail to read these terms and conditions, you are nevertheless bound by the totality of the terms and conditions contained herein. If you do not agree with any of the terms, please do not use this website.

Canada Residents

This website and the terms and conditions set out herein are applicable only to those users residing in the Canada who access the websites operated by ProteinCo, as listed on

Intended only for those age 18 and older

This website is directed for use by adults. If you are under the age 18, your parent or guardian should use this website on your behalf. You should not use this website on your own or provide any personal information while accessing this website if you are under 18.

Electronic Communications

You hereby authorize the exchange of internet documents and information between you and ProteinCo in accordance with the terms of this section, or by email, and you agree that this Agreement in electronic form is equivalent to an original written agreement between you and ProteinCo. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Exclusion of Warranties and Limitation of Liability

Except as expressly provided for in this agreement and subject to any laws, in your jurisdiction, that could prohibit or limit, in whole or in part, the scope of the present exclusion of warranties and limitation of liability, ProteinCo, its affiliates, their directors, administrators, employees, agents, independent content suppliers, special partners, mandatary suppliers of license and other persons with whom ProteinCo is bound or has a business relationship with (collectively the “beneficiaries”) does not make or give any representation, warranty or condition of any kind, whether express or implied, statutory or otherwise, including without limitation, warranties as to uninterrupted or error free transactions, privacy, security, merchantability, quality, title, durability, suitability, non-infringement or fitness for a particular purposes, or those arising out of a course of dealing or usage of trade.

In no event will ProteinCo and its beneficiaries be liable for any indirect, incidental or consequential damages, howsoever caused, including but not limited to, any lost profits, lost savings, loss of use or lack of availability of facilities including computer resources, routers and stored data, punitive, exemplary, aggravated or economic damages, arising out of the products provided by ProteinCo or otherwise related to this agreement or the transactions conducted on or from the website, even if ProteinCo or any of its beneficiaries have been advised of the possibility of such damages or claim. In no case will ProteinCo’s or its beneficiaries’ total liability arising under any cause whatsoever (including, without limitation, breach of contract, negligence, gross negligence or otherwise) be for more than the amount paid by you for the specific products ordered under this agreement and to which the claim relates. In no event will ProteinCo or its beneficiaries be liable to you for damages or losses resulting from viruses, data corruption, failed messages, damages arising as a result of: transmission errors or problems, telecommunications service providers, ProteinCo’s contractors, the internet backbone, third-party suppliers of products or services, damages or losses caused by you, or your respective employees, agents, mandataries or subcontractors, or other events beyond the reasonable control of ProteinCo. you agree to defend and hold harmless ProteinCo and its affiliates against all claims, losses or damages of any kind whatsoever resulting from or caused by a breach of the foregoing and your use of the present website, including any claim for intellectual property infringement.

This section shall survive the termination or expiration of this agreement.

Governing Law and Jurisdiction

This website and its servers are located in the Province of Quebec in Canada. The parties elect domicile in the judicial district of Montreal. The terms, this website, any use of this website and any transaction conducted on or from it shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein, without reference to principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. Products sold or delivered under this Agreement shall be subject to export control laws and regulations of Canada. You agree to comply at all times with all such laws and regulations. You will defend and hold ProteinCo harmless against all claims, damages or liability resulting from breach of the foregoing.


The headings of this Agreement are inserted for convenience of reference only and do not affect the construction or interpretation of this Agreement.

No Assignment

You may not assign your rights or obligations under this Agreement without the express written consent of ProteinCo.


This Agreement shall be binding upon and enure to the benefit of each of the parties hereto and their respective successors and permitted assigns.


The provisions of this Agreement shall be deemed severable. Should any provision of this Agreement be declared unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such declaration shall not affect the validity and enforceability of any other remaining provisions.

Entire Agreement

This Agreement, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and ProteinCo relating to the subject matter hereof, the use of this website and any transactions conducted on or from this website, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by ProteinCo making such amendments or modifications available to you pursuant to this Agreement.

No Waiver

The failure of ProteinCo to enforce any provision of this Agreement or to respond to a breach by you or by any third party to this Agreement shall not in any way constitute a waiver by ProteinCo of its right to subsequently enforce any of the terms and conditions contained herein or to act with respect to similar breaches.


The terms “you” and “your” refer to the person accessing and using the website, for any reason whatsoever.


Privacy Policy


This section with respect to your personal privacy indicates that may collect and use your personal information.

Identifiable Information will collect personal information about you (such as, your name, address, telephone number or email address) only if you provide it to us voluntarily by completing and submitting a paper form or online (or by contacting a customer service agent). In addition, some of our interactive promotions may invite you to send us names, email addresses, residential addresses or other information about people that you refer to us, in order to participate in certain promotions, including offers of samples, products or services offered by online (“Products”). You can decide not to give such references, although this may affect your eligibility to participate in any such promotion.

Use of Personal Information may collect and use your personal information to better understand your needs and how we can improve the products and services we offer to you, as well as to contact you. Your personal information may be disclosed to employees of in connection with services they provide to Otherwise, will not disclose your personal information to others without your consent. The information and promotions offered on this website are intended only for residents of Canada and are valid only in Canada, unless otherwise indicated on this website. We may occasionally ask you to confirm that you reside in Canada to verify that the information provided to us is accurate.

Security has pledged to keep secure the data you provide to us and shall take reasonable precautions to protect your personal information against loss, misuse or adaptation. We ask the people to whom provides access to your personal information in connection with providing services to confirm their commitment to respect the confidentiality of such information and to prohibit use of such information for any purpose other than those for which they were transmitted.

In order that the transmission of information from you to this website is safe, all the data transmitted through an online order or by submitting a form must be accompanied by a Secure Socket Layer (“SSL”) 128 bit browser, otherwise the data will be denied. This ensures to reduce the risk of computer attacks. If the SSL protocol is not supported by your current browser, you can install the necessary updates on the website of the internet provider (such as Microsoft, Netscape, etc.). In order to offer a safe experience when shopping online and to maximize your protection, associates itself only with recognized service providers with extensive experience in the sector (Moneris, Visa, Verisign, Mastercard, Interac, etc.). In addition, to ensure maximum security of data related to transactions by credit card, adheres to the current safety criteria provided under the Payment Card Industry (PCI) and Data Security Standards (DSS).

Automatic Collection of Non-Identifying Information

We may collect information about you that is not registered; for example, the type of Internet browser or operating system of your computer and the domain name of the website from which you have established the link with this website. In addition, upon accessing this website, we may store some information on your computer, known as a “cookie” (located on your hard drive, a small file that a website automatically sends to your computer when you connect to the website, containing information about your use of the Internet) or a similar file. Cookies allow us to tailor a website or promotion to better match your interests and preferences. Most internet browsers allow you to erase cookies from the hard drive of your computer, block all cookies or receive a warning before a cookie is stored by a website. Please refer to your browser instructions or help screen to learn more about these functions. can bind non-personal information collected automatically to personal information obtained in advance in accordance with the foregoing. reserves the right to amend the terms of this section at any time without notice, except to reduce the security of your experience on our website.

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